Shipping policy
Overview
Each of our pieces is created especially for you using recycled 18k solid gold and DEF color, VS+ clarity lab-grown diamonds. We craft our jewelry in Antwerp using the slow and conscious practice of traditional goldsmithing. For fine jewelry pieces please allow 5-7 days for us to craft and ship your Nue Jewelry.
For our rings that feature diamonds of half a carat and above, we create each setting unique for your diamond to ensure a perfect match. Additionally each diamond comes with a certificate from the International Gemological Institute (IGI). Our experts are available to help you with sizing and diamond choice. Your piece will be crafted and shipped within 4-6 weeks.
All our pieces are sent to you with fully insured, carbon neutral shipping. For further assistance please email us or contact us on WhatsApp. If you would like to schedule an appointment please fill in the form here.
In case of a return. exchange or repair, all shipping costs will be borne by the customer.